We're here to help with any questions or issues you might have with the SnapFood app. Our support team is available to assist you with technical problems, account issues, or any other concerns.
Get quick assistance through WhatsApp. Our team typically responds within 2 hours during business hours.
+49 176 76029705
Send us an email with your questions or concerns. We aim to respond within 24 hours.
support@snapfood.com
For urgent matters, you can reach our support team by phone during business hours (9 AM - 5 PM CET).
+49 176 76029705
SnapFood uses advanced AI to analyze food images and provide nutritional estimates. While we strive for high accuracy, results may vary based on image quality, lighting, and food presentation. Our accuracy typically ranges from 80-95% for common foods.
Some basic features are available offline, but food analysis requires an internet connection as the image processing is performed on our secure servers. Your previously analyzed meals are stored locally and can be viewed without an internet connection.
You can cancel your subscription through your app store account settings. For iOS, go to Settings → Apple ID → Subscriptions. For Android, open the Google Play Store → Profile → Payments & subscriptions → Subscriptions. Find SnapFood and select "Cancel subscription."
Yes, we take data security very seriously. All your personal information and food images are encrypted during transmission and storage. We do not sell your personal data to third parties. You can learn more in our Privacy Policy.
BaytByte
Kolonnenstrasse 8
10827 Berlin
Berlin, Germany
Brand: SnapFood
Email: hello@snapfood.com
Website: www.snapfood.com